FAQ for Custom Orders 

​"How Do I Place An Order?​"

The ordering process can be complicated based on a customer’s requirements. We therefore ask that customers contact us via email: order@theprintingkings.com or by phone: (209)251-7632

We will be able to advise you on your next step after speaking with you. We will help guide yon in all aspects, beginning with your idea right through to delivery.

​“DO I GET TO SEE A SAMPLE BEFORE YOU MAKE THE ENTIRE RUN?”

Before we print your order, you will receive a “mock up” of your graphic for approval. The mock up is your graphic placed on an apparel template for your review and approval. 

 

“WHAT ARE YOUR PAYMENT OPTIONS?”

Acceptable forms of payment are cash, check, Visa, MasterCard, and American Express. Payment/deposit need to be received before we can begin to design your order.



“HOW LONG DOES IT TAKE TO COMPLETE AN ORDER?”

All orders ship out within 10 – 15 business days after your payment has been received and mockup is approved. Rush orders are not an option. 

 

“RETURNS & REFUNDS”

With ALL custom work, there will be some inconsistencies that occur from print to print.

We do not issue refunds/discounts or accept returns for orders that have these types of issues.

 

 

Thank you for shopping with us!